Application of Integrity Zone Rules as a Form of Bureaucratic Reform in Hajj and Umrah Services at the Ministry of Religion of Metro City

Abstract

ABSTRACT

Commitment to realizing good governance, eradicating corruption, collusion and nepotism (KKN), improving the performance of public services, the government's performance is a concern to be addressed, becoming a strategic issue. Constraints must be identified, observed and studied appropriately so that the steps taken are right on target. Research Objectives: To analyze the implementation, strategies, and inhibiting factors for the implementation of the integrity zone rules at the Ministry of Religion of Metro City. The research method is normative, with an empirical approach. The data used are secondary data and primary data. Data analysis used qualitative analysis. Research findings. The implementation of the Integrity Zone Rules is carried out by implementers who have an understanding of the Integrity Zone based on honest, accountable public services so that they are free from corrupt behavior that is part of the regulation. The strategy to improve the application of the integrity zone rules at the Ministry of Religion of Metro City is implemented by involving many actors. Factors Inhibiting the Implementation of Integrity Zone Rules at the Ministry of Religion of Metro City are caused by internal factors and external factors. In conclusion, the application of the Integrity Zone Rules for Hajj and Umrah Services at the Ministry of Religion of Metro City is carried out in accordance with MenPAN-RB Regulation No. 14 of 2014 concerning the Integrity Zone. Strategy to improve the implementation of the integrity zone rules at the Ministry of Religion of Metro City through: The number of actors involved, Clarity of Objectives, Development and Complexity of the Program. Factors Inhibiting the Implementation of Integrity Zone Rules at the Ministry of Religion of Metro City are caused by internal factors which: have not implemented Whistle-Blowingintegrity zone, there is no special training about KKN, budget.